Privacy policy

We use cookies, web beacons, and similar technologies to collect information about your device, browser, IP address, and browsing behaviour. Cookies help us remember your cart items, preferences, and login status, and they enable us to analyse traffic and improve your shopping experience. Most browsers accept cookies automatically, but you may disable them; however, doing so may prevent you from using certain features, such as checkout.

We also use these technologies for targeted advertising (e.g., remarketing) through our partners. You can opt out of such advertising via your browser settings or through the opt-out mechanisms provided by our partners. We do not respond to “Do Not Track” signals except as required by applicable law.

TYPES OF INFORMATION COLLECTED

Traffic Data: When you visit our Services, we automatically collect non‑identifying information such as your IP address, browser type, device type, access times, and referring website addresses. This helps us improve our site and user experience.
Personal Information: To create an account, place an order, or contact us, we may require your name, address, phone number, email address, payment details, account credentials, transaction history, and communication content. You may choose not to provide this information, but then you will not be able to complete purchases or access certain services.

Your IP address may be used to determine your approximate location for currency conversion and fraud prevention. Any currency preference is stored in a temporary session cookie.

USES AND SHARING OF INFORMATION COLLECTED

We use your personal information to:

Process orders, payments, shipping, returns, and customer support;
Personalise recommendations and improve our Services;
Send you promotional emails (you may opt out at any time);
Detect and prevent fraud and security threats;
Comply with legal obligations and enforce our policies.

We do not sell your personal information. However, we may share it with:

Service providers (e.g., Shopify, payment processors, shipping companies) who perform services on our behalf;
Marketing partners for targeted advertising (you have the right to opt out);
Affiliates, or in connection with a merger, acquisition, or bankruptcy;
Law enforcement or other authorities when required by law or to protect our rights.

We will never share your mobile number or opt‑in consent for text messaging with third parties for marketing purposes.

RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify collects and processes personal information about your interactions with our store and with other Shopify merchants to provide and improve the Services. For enhanced features, Shopify may use aggregated data across merchants. Shopify is responsible for certain processing activities. For more details, please review the Shopify Consumer Privacy Policy and, where applicable, exercise your rights through Shopify’s privacy portal.

THIRD‑PARTY LINKS

Our Services may contain links to third‑party websites. We are not responsible for their privacy practices; we encourage you to read their policies.

SECURITY AND RETENTION

We implement reasonable measures to protect your personal information from unauthorised access or disclosure. However, no internet transmission is 100% secure. We retain your information as long as necessary for the purposes described, to comply with legal obligations, and to resolve disputes.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

Access, correct, or delete your personal information;
Receive a copy of your data (portability);
Object to or restrict certain processing, including targeted advertising;
Withdraw consent where we rely on it.

To exercise these rights, please contact us using the details below. We will not discriminate against you for exercising your rights. We may ask for identity verification.

CHILDREN’S PRIVACY

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are a parent and believe your child has provided us with data, please contact us to have it removed.

ACCEPTANCE OF THIS POLICY

By using our Services, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Services. We may update this policy from time to time; changes will be posted here with a revised “Last updated” date. Your continued use after changes means you accept them.